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Have you ever been in the position where you received an email from somebody in your Outlook client and you added their contact details to your Outlook Address Book? What if you then wanted to call or email them from your iPhone, Windows Mobile device or Blackberry. Had the contact information...

Based on Microsoft Exchange and delivered from redundant hosting centres located in the UK, Opality Mail is "Business Class" email from IT Energy of London, UK. In continuous operation for over two years, Opality supports organisations of all sizes: from 1 mailbox to over 1000. Full details can be...

Based on Microsoft Exchange and delivered from redundant hosting centres located in the UK, Opality Mail is "Business Class" email from IT Energy of London, UK. In continuous operation for over two years, Opality supports organisations of all sizes: from 1 mailbox to over 1000. Full details can be...

The attached document contains instructions on how to connect a Windows Mobile 5 or 6 device to a user's Opality Mail...

The attached document details how to create a new profile in Microsoft Outlook that connects to the user's Opality Mail mailbox. The process involves using a tool called OPC.NET to automate the...

Background It is a fact that most businesses are becoming dependent on their email service: whether for internal communications or for communications with clients, suppliers and partners. You owe it to your stakeholders to ensure that this business critical resource is always there to handle...

At the outset, let me start by admitting that Agdon is not a typical small business in some respects. For one, it is run by an out and out techie (me); for another, its focus is technology and its application as a business improver. That said however, Agdon is like many other small businesses:...

Scenario Small business with between 5 and 100 Information Workers (i.e. staff who use a computer on a daily basis as part of their work) Business has its own internet domain and ADSL or better broadband Internet connection Business has the following types of Information Workers: office...

Gain piece of mind that your data is protected Continuous data protection with frequent, automated disk backups Schedule backups as often as every 15 minutes Prioritize what and when you want to backup A disaster recovery plan if the unexpected occurs Recover lost data/system settings in...

Finally, an all-in-one small business solution with communications capabilities as powerful as those used by large enterprises, but customized especially for the needs of smaller businesses. Capabilities Include: Secured instant messaging Rich text, time stamps, spell check and...

A quick return on investment and fast time to value Enablement measured in hours, not days Complete system installation in under 30 minutes* Satisfy needs...and wants Provides an appliance solution consistent with preferred buying practices Disaster recovery technology allows you to...

Over the years, we have developed custom software for a wide variety of clients and built expertise is a number of languages, methods and approaches. Key amongst our language skills are: Lotus Notes/Domino development in Macro language and LotusScript (Certified) Microsoft VB.Net and...

Background Organisations need to satisfy their regulatory compliance responsibilities, and avoid potential business crippling fines. Brokers and dealers need to comply with SEC Rule 17a-4. US companies need to comply with the Sarbanes-Oxley Act (2002) and the USA Patriot Act (2001). In...

FACT: For most businesses, hosting is much cheaper, more reliable and has more features than running an in-house service. Opality Business Email is a hosted Microsoft Exchange/Microsoft Outlook service. All you need is a PC and an Internet connection and you get access to: Secure centrally...

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In this article I hope to convince you of the need to implement a backup policy that includes bare metal recovery for all computers: servers, desktops and laptops. Consider the following scenario: You manage a successful small business with 100 employees: 20 of whom use a computer on a daily...

Helmuth von Moltke the Elder famously said that "No Battle Plan Survives First Contact With the Enemy". Whilst business continuity should not be a battle, the point is that plans often need to be revised after being put into action. As it is not a good idea to have to do this during a real...

Promise At the end of reading this article you will understand why it is important to backup your data regularly, why it is better if the process is automatic, what backup options exist and how to choose the approach that works best for you. The Problem Small businesses are, by definition,...

At the end of reading this article you should have a clear understanding of why it is important to back up your entire computer on a regular schedule. You should also see the benefit of why that backup process should be automatic. Introduction Just about all businesses use computers to improve...

Groove Networks and CH2M HILL teamed with the Florida Division of Emergency Management (FDEM) to provide FDEM with a collaborative emergency management solution based on Groove Virtual Office software and services. The solution supports day-to-day and emergency operations and greatly improves...

After several months of effort on our part and that of our marketing partner "Jumpsite Marketing", we are pleased to be launching the new website for Agdon Associates. The site is still being developed but we wanted to get it out there as soon as possible, so please be patient if some things don't...

IT that takes care of Itself IT can help a business to run more smoothly, but most businesses don’t have the luxury of an IT staff. Lotus Foundations Start is designed with those businesses in mind—it makes IT simple. Lotus Foundations Start is self-managing and self-healing, automatically...

Our backup appliance for networks of less than 10 computers is based on the range of energy efficient Windows Home Server products available from Tranquil PC, a UK based business that concentrates on reducing the environmental impact of computers. Windows Home Server for Business delivers the...

Challenge A challenge for all service industries is to provide a "local" service whilst simultaneously delivering deep, and expensive, expertise. A common solution to this problem is to have local offices where clients can be met and business transacted, supported by centralised teams of subject...

As of 9th July 2009, our telephone number is 01480 476...

Gareth Howell, the principle of Agdon Associates, has over 30 years experience delivering IT services to companies of all sizes. On the technical side, Gareth has implemented or designed operational environments of all sizes using a wide variety of technologies. He has also developed applications...

Hopefully, your business will never experience a serious incident; but the emphasis here is really on the word hopefully because in most cases it is more a matter of luck than judgement if nothing ever happens that threatens the survival of your business. Business Continuity Management is an...

We follow a structured process based on the needs of British Standard BS 25999 to help you identify: the critical aspects of your business that need to be protected and to what degree, including establishing the timescale for service restoration; the risks to which those critical elements are...

Just about all businesses store sensitive information in their IT systems: payroll, accounts, personnel data, clients, marketing data as well as any operational data. How well do you protect and secure that data? Do you ever check that it really is secure? Part of your Business...

Most companies use Information Technology to improve the business and make it more efficient. Some systems can be very sophisticated, others can be as simple as personal productivity solutions such as Microsoft Office and File and Print services. Most companies already have services in place to...

All IT environments benefit from a bit of scrutiny occasionally. Maybe you have purchased too many licenses, the licenses are inappropriate or you are failing to take advantage of volume licensing options from your software vendor. Maybe you have too many servers in your computer room when a...

Since your IT systems were installed, things have changed: upgrades and new features have probably been added; the technology landscape has almost certainly changed, to the extent that there may be better ways of doing things now; the needs of your business have probably...

Groove is a component of Microsoft Office 2007: available as part of Office 2007 Enterprise or as a stand-alone product. At its simplest, Groove clients install on Windows computers and allow groups of authorised users to share "Workspaces" containing a mix of data: all of this across...

Make sure your business can survive, and save money at the same time! Would you like to improve your chances of business survival? Would you like to reduce your costs? Then read on. All successful businesses are focussed on what they should be doing today and tomorrow but many fail to...

Agdon Associates has expertise in the supply and support of the following products: Lotus Notes and Domino Lotus Foundations Microsoft Office Groove Contact us today to see how we can help you get the most from these fine...

Take advantage of our deep knowledge and long experience of technology and business to advise you on how you can make the best use of IT to further your business aims and meet your...

How we can help you We follow a methodical approach that achieves three objectives: SAFETY, EFFECTIVENESS and EFFICIENCY. Safety We implement measures and processes that ensure the business's Information Systems are safe: i.e. all information is protected from loss or corruption and the system...

Why do I need to have a Business Continuity Management System? Major events such as terrrorism (New York, 2001; London, 2005), Hurricane Katrina and SARS have brought the issue of Business Continuity Management to the attention of all business owners and executives. They now realise that they need...

Business Continuity Planning is for Everybody All organisations are occasionally affected by circumstances beyond their control. Having in place a tested plan detailing what you should do when something goes wrong means you can react quicker and more effectively. The result is that your business...

Jumpsite Marketing specialise in website design and development with comprehensive marketing support and have over 100 clients ranging from small start-ups to medium sized organisations throughout the UK. Jumpsite Marketing is the only service that goes to extraordinary lengths to fulfil the niche...

At Agdon Associates we are committed to protecting your privacy. We only use the information we collect about you to process orders and provide the best service we can. Non-disclosure of information Agdon Associates does not sell, trade or reveal any of your personal information to others. What...

1. Access to www.agdon.co.uk We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended...